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Real members of MyMSTeam have posted questions and answers that support our community guidelines, and should not be taken as medical advice. Looking for the latest medically reviewed content by doctors and experts? Visit our resource section.
A MyMSTeam Member asked a question 💭
Post Falls, ID
October 27, 2025
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A MyMSTeam Member

Sometimes you just have to try again. Third times the charm some days. 🤗

October 28, 2025
MyMSTeam

Why can't I sign in using Facebook?

If you're having trouble logging in with Facebook, here are some steps to try:

First, make sure you're signed into your Facebook account in your browser or device before attempting to log into MyMSTeam. Then look for the blue "Log in with Facebook" button on the login screen.

Show Full Answer

Why can't I sign in using Facebook?

If you're having trouble logging in with Facebook, here are some steps to try:

First, make sure you're signed into your Facebook account in your browser or device before attempting to log into MyMSTeam. Then look for the blue "Log in with Facebook" button on the login screen.

Alternative Login Options:

If Facebook login isn't working, you can still access your account by:

1. Click "Forgot your password?" on the login page
2. Enter your email address and select "send instructions"
3. Follow the email instructions to create a new password
4. Once you set a new password, you can log in without using Facebook

Skip the Password Option:

You can also try the passwordless login:

1. Select "Log In" on the homepage
2. Enter your email address and click "NEXT"
3. Choose "Skip the Password" when prompted
4. Check your email for automatic login instructions

Your password will need: at least 8 characters, 1 uppercase letter, 1 lowercase letter, 1 number, and no spaces.

If you don't receive the reset email within 30 minutes, check your spam folder and make sure to use the most recent password reset email you receive.

October 27, 2025

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