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Real members of MyMSTeam have posted questions and answers that support our community guidelines, and should not be taken as medical advice. Looking for the latest medically reviewed content by doctors and experts? Visit our resource section.
A MyMSTeam Member asked a question 💭
Villa Rica, GA
January 16
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MyMSTeam

How do I reset my password if it's showing as wrong?

If your password isn't working, you can easily reset it:

1. Click "Log In" on the homepage
2. Select "forgot your password?"
3. Enter your email address associated with your account
4. Click "send instructions" to request a new password

You'll receive an email with Show Full Answer

How do I reset my password if it's showing as wrong?

If your password isn't working, you can easily reset it:

1. Click "Log In" on the homepage
2. Select "forgot your password?"
3. Enter your email address associated with your account
4. Click "send instructions" to request a new password

You'll receive an email with instructions to create a new password. If you don't see the email, wait about 30 minutes and check your spam folder—it might have ended up there.

This process works for accounts created with an email address. Once you reset it, you'll be able to log back in with your new password.

January 16

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