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Real members of MyMSTeam have posted questions and answers that support our community guidelines, and should not be taken as medical advice. Looking for the latest medically reviewed content by doctors and experts? Visit our resource section.
A MyMSTeam Member asked a question 💭
Villa Rica, GA
January 16
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A MyMSTeam Member

All good now

January 17
MyMSTeam

Will someone email a new password?

No, you won't receive a new password directly via email. Instead, you'll receive instructions on how to create your own new password.

Here's how the password reset process works:

1. Click "Forgot Password" or "Skip the Password" on the login page
2. Enter your email address and click Show Full Answer

Will someone email a new password?

No, you won't receive a new password directly via email. Instead, you'll receive instructions on how to create your own new password.

Here's how the password reset process works:

1. Click "Forgot Password" or "Skip the Password" on the login page
2. Enter your email address and click "Send Instructions"
3. Check your email inbox (and spam folder) for the password reset email
4. Click the link in that email to create a new password

Important tip: Make sure to click on the most recent password reset email, as only the newest link will work.

Skip the Password Option:

Alternatively, you can choose to skip having a password altogether. When you receive the reset email, you can select "Skip the Password" to automatically log in without needing to enter or create a password each time.

If you don't receive the email within 30 minutes, check your spam folder or contact the Help Center for assistance.

January 16

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