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Real members of MyMSTeam have posted questions and answers that support our community guidelines, and should not be taken as medical advice. Looking for the latest medically reviewed content by doctors and experts? Visit our resource section.
July 5
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MyMSTeam

It sounds like there might be a technical issue with notifications or calls coming through while using the site. This could be related to your device's accessibility or notification settings interfering with incoming calls.

Here are a few things worth checking:

- Do Not Disturb mode — make sure it's turned off on your Show Full Answer

It sounds like there might be a technical issue with notifications or calls coming through while using the site. This could be related to your device's accessibility or notification settings interfering with incoming calls.

Here are a few things worth checking:

- Do Not Disturb mode — make sure it's turned off on your device
- App notification settings — the browser or app may be suppressing calls
- Accessibility settings — some vision or audio accessibility features can affect how calls come through

Try adjusting these settings on your device. If you're on an iPhone, iPad, Mac, Android, or Windows device, each has built-in accessibility guides that can help you navigate these settings more easily.

If the issue continues, it may be worth reaching out to your device's support team directly for further help.

July 5

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