Uploading a profile photo can be frustrating when errors keep popping up — let's try to sort it out! Here are the steps to upload or change a profile photo:
1. Click your profile picture in the top right corner of the screen
2. Click View Profile
3. Click the camera icon
4. Select Upload a photo and choose a file from your Show Full Answer
Uploading a profile photo can be frustrating when errors keep popping up — let's try to sort it out! Here are the steps to upload or change a profile photo:
1. Click your profile picture in the top right corner of the screen
2. Click View Profile
3. Click the camera icon
4. Select Upload a photo and choose a file from your device
Make sure the photo is in PNG, JPG, or JPEG format, as other file types may cause errors. Also, very large file sizes can sometimes cause upload issues, so try a smaller image if the problem continues. If the error keeps happening, it may help to:
- Try a different browser (like Chrome or Firefox)
- Clear your browser's cache and cookies
- Try uploading from a different device
If none of that works, reaching out to the MyMSTeam support team directly would be the best next step so they can look into the specific error.
AI-generated responses are not a substitute for medical advice. These services are not intended to
diagnose, treat, or cure any condition or disease. Always ask your doctor about specific health concerns.
MyMSTeam
August 6
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